December 2007

Employee Development
Who’s poisoning your well?

Recently, the corporate training landscape has dramatically changed as more chief learning officers and heads of organizational learning struggle with the alignment of training programs to business goals, strategies and objectives. As well as how to measure, evaluate and report the results received through training efforts in a meaningful way. This embeds the element of accountability into all levels of the learning and development function from the head of learning down to the learner receiving the training. Read more…

Performance
The key metric in measuring training

The single most frequently asked question I hear from training executives is: “How do I measure the impact of training?” There are many answers to this question, depending upon the outcome that you wish to measure. However, in my mind there is only one metric that really matters, increased performance. Read more…

Problem Solving
Solution based co-operative inquiry

Co-operative inquiry within the learning realm is a way of working with other people that have similar issues of concern and interest to develop better understanding and improve solution seeking. In this type of forum a group of people come together to explore various conditions, circumstances, situations or concepts and create a mutual “bonding” effect. Read more…

Kirkpatrick’s Column
The question – uses and misuses

The question is one of the most important tools that a leader must be able to use.  In information-getting and problem-solving meetings, the leader must ask the right questions in the right way. In information-giving meetings, the leader must effectively answer questions. The failure to ask or answer questions effectively can turn a productive meeting into a nonproductive one. Read more…