September/October 2007

Developing Employees
Dealing with the generation gap

It’s no secret that an increasingly faster and more competitive global environment is stretching managers. Many are faced with the additional challenge of managing staffs that are comprised of individuals from different generations and varying levels of experience. Each generation brings their own expectations and perspectives of how their jobs should be done and the company that they work for. The once traditional management approach of “one size fits all” is no longer sufficient. Read more…

Managing Change
Continuity of culture

Each organization has developed its own culture. However, within the next decade companies will witness the loss of many key employees as the large and imposing baby boomer generation enters into retirement. Demographically, companies have not experienced the challenge that this generational event will cause. How companies plan for this event will impact their long-term survivability and success. Read more…

Performance
Are you ready for a coach?

The world of work is changing, and quickly. Being a successful manager means continually learning and adapting to rapidly evolving environments. Most managers are not able to do this alone. Many may think they know what is required to hone their professional capabilities, but coaching one’s self is likely to end in frustration. Remember: You can’t know what you don’t know. Read more…

Kirkpatrick’s Column
How to get and maintain enthusiastic involvement

If a meeting is going to be productive, enthusiastic involvement is necessary. Involvement need not be active talking; it can be active listening. It can also be enthusiastic participation in an activity or problem that is given to the participants. It means the speaker has the undivided interest and attention of the participants. It also includes a commitment to help accomplish the objectives of the meeting. Read more…